Privacy policy
This policy explains what RoomTag (“we”) collects when you use the RoomTag app and website, why we collect it, and the choices you have. RoomTag is operated by OPERATOR_NAME. Contact us at privacy@roomtag.app.
What we collect
- Your account: your email address and a sign-in identifier.
- Room photos you upload and the redesigned images we make from them.
- Measurements and choices: any length you enter, the style you pick, your country, and the analysis of your room that we use to place furniture.
- Usage: how many redesigns you have made, which products you tap, and which pieces had no matching product, so we can add stores where products are missing.
- Subscription status: whether you have an active subscription, as reported by the App Store or Google Play. We never receive your card details.
- Early-access emails: if you email us to join the waitlist, your email address and message.
How we use it
To make your redesigns, show you products that fit, keep count of your free and paid redesigns, keep the service secure, and improve it. We don’t sell your personal information, and we don’t use your photos to advertise to you.
Who processes it for us
We use service providers to run RoomTag. They process data only on our instructions:
- Hosting and storage: Cloudflare and Supabase.
- AI models that analyse your photo and draw the redesign: currently PROCESSOR_LIST (for example Anthropic, Google or OpenAI). Your photo is sent to them to produce your result.
- App stores, for purchases and subscriptions.
When you tap a product, you go to the retailer’s own website, which has its own privacy policy. The link tells the retailer you came from RoomTag so that we can earn a commission.
How long we keep it
We keep your photos and results while your account is open, so you can see them again. When you delete a result or your account, we delete the related photos within RETENTION_DAYS days, except where the law requires us to keep records.
Your choices and rights
You can ask us to access, correct, export or delete your personal information by emailing privacy@roomtag.app. Depending on where you live (for example California, under the CCPA, or Canada, under PIPEDA), you may have further rights, and we will not treat you differently for using them.
Children
RoomTag is not meant for children under 13, and we don’t knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
Security
We encrypt data in transit, limit who can access it, and keep account data separated so one user cannot see another’s photos.
Changes
If we change this policy, we will update the date above and, for important changes, tell you in the app before they apply.